News & Press
Fact Sheet
Who we are:
- Industry leader and expert in food and beverage operations for travel venues
- Unmatched portfolio of hundreds of local, specialty, national, and proprietary brands
- Offering innovative technology and solutions for a frictionless experience
- Operations in nearly 80 airports across North America
About Us:
HMSHost is a world leader in creating dining for travel venues. We operate locations all over North America, with our unmatched portfolio consisting of proprietary concepts, local, regional, and national brands, and partnerships with award-winning chefs.
In 2023, HMSHost became part of Avolta AG (SIX: AVOL) following the business combination between Dufry and Autogrill. With the traveler at its core, Avolta seamlessly combines travel convenience, specialty retail, food & beverage, and duty free concepts across various travel hubs such as airports, motorways, cruises, railways, and beyond. Avolta operates in 73 countries and more than 1,000 locations, with over 5,100 points of sale. With a presence in over 2,000 restaurant and retail locations throughout North America, Avolta offers an unmatched portfolio of brands, making us an exciting experience for all travelers. At Avolta, we are committed to making every journey as enriching as the destination itself.
Learn more about HMSHost here.
Website: HMSHost.com
Brand Portfolio:
Exclusive:
HMSHost creates a fresh, engaging culinary experience for travelers with new brands they may be seeing for the first time from its collection of exclusive proprietary restaurants such as 1897 Market, Wicker Park Seafood, Burger Federation, MKT, and PZA.
Local & Chef-Driven:
HMSHost also creates a sense of place for travelers by bringing popular local streetside and local chef-inspired concepts into airport locations. Restaurants such as Publican Tavern at Chicago O’Hare International Airport (ORD), Hugo’s Cocina by Hugo Ortega at George Bush Intercontinental Airport (IAH), and Lee Kitchen by Susur Lee at Toronto Pearson International Airport (YYZ) resonate with local tastes while giving travelers an authentic flavor of the city around the airport.
Specialty:
HMSHost’s specialty brands radiate the spirit of travelers’ favorite sports teams and iconic athletes. Restaurants like Dale Jr.’s Whisky River at Charlotte Douglas International Airport (CLT), Raleigh-Durham International Airport (RDU), and Fort Lauderdale-Hollywood International Airport (FLL); the Dallas Cowboys Club at Dallas Fort Worth International Airport (DFW), and Indiana Pacers Courtside Club at Indianapolis International Airport (IND) — all of which have become travelers’ favorite stops.
National:
HMSHost provides travelers the ultimate in choice. HMSHost partners with hundreds of international and national food and beverage brands to deliver a mixed blend of familiar dining choices that are as diverse as the travelers we serve. Such national brands include Shake Shack, Panera Bread, Starbucks, Chili’s, California Pizza Kitchen, and more.
Culinary Innovation:
At HMSHost, culinary innovation is key to delivering the best possible dining experience for travelers. HMSHost has a team of internal executive chefs, as well as celebrity chef and restaurateur partners that personally develop the menus for our exclusive and local- and chef-inspired brands to provide a diverse and robust dining program to meet all types of travelers’ needs.
HMSHost builds appeal to travelers by bringing notable personalities like Hugo Ortega, Lorena Garcia, and Rick Bayless to airports around the U.S., incorporating their talent and culinary appeal into tailored restaurant concepts. Guests have the opportunity to experience the authentic local streetside concepts of iconic chefs in an airport environment.
Leading the Industry: Latest Awards
HMSHost has been recognized by the industry as the top provider of travel dining with awards such as...
- 2024 The Moodie Davitt Report Airport Food & Beverage (FAB) + Hospitality Awards – Airport "Food to Go" Offer of the Year – Highly Commended – Snap, Phoenix Sky Harbor International Airport (PHX)
- 2024 The Moodie Davitt Report Airport Food & Beverage (FAB) + Hospitality Awards, Superstars Awards – STAR Team Americas, Back of House, Denver International Airport (DEN)
- 2024 Airports Council International - North America – Best Employee Recognition Program
- 2024 Airport Experience News AX Awards – Best Bar Experience (Large Airports) – The Green Room Lounge & Whiskey Bar, Nashville International Airport (BNA)
- 2024 Airport Experience News AX Awards – Best Bar Experience (Medium/Small Airports) – Memphis Made Brewing Company, Memphis International Airport (MEM)
- 2023 USA TODAY 10Best Readers' Choice Awards – #1 Best Airport Bar – Three Kings Public House, St. Louis Lambert International Airport (STL)
- 2023 USA TODAY 10Best Readers' Choice Awards – Multiple accolades for "Best Airport Bar," "Best Airport Sit-Down Restaurant," and "Best Airport Grab-And-Go Food"
- 2023 The Moodie Davitt Report Airport Food & Beverage (FAB) + Hospitality Awards – Airport Customer/Hospitality Initiative of the Year – JBF@ORD Chef Series, Chicago O'Hare International Airport (ORD)
- 2023 Airports Council International-North America Excellence in Airport Concessions Awards – Best New Food and Beverage (Quick-Service Concept) – Super Bien, San Antonio International Airport (SAT)
- 2023 Airport Experience News AX Awards – Best Casual Dining Concept – Rocco's Tacos & Tequila Bar, Fort Lauderdale-Hollywood International Airport (FLL)
- 2023 Airport Experience News AX Awards – Best Local-Inspired Restaurant (Medium/Small Airports) – Emeril's Table, Louis Armstrong New Orleans International Airport (MSY)
Click here for a complete list of awards and accolades recognizing HMSHost and its concepts, initiatives, and people.
Innovative Initiatives
HMSHost approaches innovation with the ultimate goal to elevate the guest experience. Latest innovations include:
- JBF@ORD Chef Series – HMSHost celebrated Chicago's rich culinary scene with a series of events as Chicago O'Hare International Airport (ORD) prepared to welcome hundreds to the city for the James Beard Foundation's prestigious James Beard Awards.
- Brew & Bite Battle – HMSHost chefs teamed up with four famed local breweries for an exciting, live cooking competition in the heart of Charlotte Douglas International Airport (CLT).
- Eat Well. Travel Further. – A wellness initiative created to highlight HMSHost’s commitment to continuously offer options that better align with the health-conscious traveler.
Philanthropy: HMSHost Foundation
HMSHost Foundation is a 501(c)(3) charity whose mission is to fight poverty in the local community with food,
shelter, education, and workforce development. HMSHost Foundation focuses on combating the cycle of
Page 2 of 3 HMSHost Foundation Annual Golf Tournament Results
poverty at the local level. Charitable work carried out by HMSHost Foundation is done based on pillars of
giving:
- Relieve hunger and promote nutritional wellness through food related initiatives;
- Combat homelessness through access to safe housing, furnishings, clothing, and stable employment;
- Encourage the next generation through access to education and training;
- Provide opportunity for financial stability through hospitality industry training and placement;
- Honor our veterans and their families by supporting programs that meet their needs for food, shelter,
medical care, and job training and placement.
Visit HMSHostFoundation.org for more information.
U.S. Locations
- Albany International Airport (ALB)
- Ted Stevens Anchorage International Airport (ANC)
- Hartsfield-Atlanta International Airport (ATL)
- Austin-Bergstrom International Airport (AUS)
- Baltimore/Washington International Thurgood Marshall Airport (BWI)
- Birmingham-Shuttlesworth International Airport (BHM)
- Boston Logan International Airport (BOS)
- Charlotte Douglas International Airport (CLT)
- Chicago O'Hare International Airport (ORD)
- Cincinnati/Northern Kentucky International Airport (CVG)
- Cleveland Hopkins International Airport (CLE)
- John Glenn Columbus International Airport (CMH)
- Dallas Fort Worth International Airport (DFW)
- Dallas Love Field (DAL)
- Dayton International Airport (DAY)
- Denver International Airport (DEN)
- Detroit Metropolitan Wayne County Airport (DTW)
- Dulles International Airport (IAD)
- El Paso International Airport (ELP)
- Fairbanks International Airport (FAI)
- Fort Lauderdale-Hollywood International Airport (FLL)
- Southwest Florida International Airport (RSW)
- Fresno Yosemite International Airport (FAT)
- Gerald R. Ford International Airport (GRR)
- Piedmont Triad International Airport (GSO)
- Harrisburg International Airport (MDT)
- Daniel K. Inouye International Airport (HNL)
- William P. Hobby Airport (HOU)
- George Bush Intercontinental Airport (IAH)
- Indianapolis International Airport (IND)
- Long Island MacArthur Airport (ISP)
- Jacksonville International Airport (JAX)
- John F. Kennedy International Airport (JFK)
- McGhee Tyson Airport (TYS)
- LaGuardia Airport (LGA)
- Las Vegas International Airport (LAS)
- Lihue Airport (LIH)
- Bill and Hillary Clinton National Airport (LIT)
- Los Angeles International Airport (LAX)
- Louisville International Airport (SDF)
- Manchester-Boston Regional Airport (MHT)
- Kahului Airport (OGG)
- Memphis International Airport (MEM)
- Miami International Airport (MIA)
- Milwaukee Mitchell International Airport (MKE)
- Minneapolis-Saint Paul International Airport (MSP)
- Nashville International Airport (BNA)
- New Orleans International Airport (MSY)
- Newark International Airport (EWR)
- Norfolk International Airport (ORF)
- Orlando International Airport (MCO)
- Philadelphia International Airport (PHL)
- Phoenix Sky Harbor International Airport (PHX)
- Pittsburgh International Airport (PI)
- Portland International Airport (PDX)
- Portland International Jetport (PWM)
- Raleigh-Durham International Airport (RDU)
- Washington Reagan National (DCA)
- Sacramento International Airport (SMF)
- Salt Lake City International Airport (SLC)
- San Antonio International Airport (SAT)
- San Diego International Airport (SAN)
- San Francisco International Airport (SFO)
- San Jose Mineta International Airport (SJC)
- John Wayne Airport (SNA)
- Sarasota Bradenton International Airport (SRQ)
- Savannah/Hilton Head International Airport (SAV)
- Seattle-Tacoma International Airport (SEA)
- St. Louis Lambert International Airport (STL)
- Tampa International Airport (TPA)
- Palm Beach International Airport (PBI)
Canada Locations
- Calgary International Airport (YYC)
- Montréal–Trudeau International Airport (YUC)
- Toronto Pearson International Airport (YYZ)
- Vancouver International Airport (YVR)
HMSHost
6905 Rockledge Drive
Bethesda, Maryland 20817