Frequently Asked Questions
Q. What does HMSHost do?
A. HMSHost is a world leader in creating dining for travel venues. HMSHost uses its experience and global reach to ensure that travelers are feeling good on the move by bringing a unique mix of local, regional, national and international food and beverage amenities to travel venues around the world.
Q. What markets does HMSHost operate in?
A. HMSHost operates in more than 120 airports around the globe and more than 80 travel plazas throughout North America.
Q. What is HMSHost’s relationship to Dufry?
A. HMSHost is a subsidiary of Dufry Group (SIX: DUFN – www.dufry.com), the leading travel experience player worldwide that uniquely combines retail, food & beverage and digital. The group serves 2.3 billion passengers in more than 75 countries in 5,500 outlets across 1,200 airports, motorways, cruise lines, seaports, railway stations and other locations across all six continents.
Q. How do I contact someone in customer service?
A. Find our contact information or send us an email through our Contact Us page.
Q. I have a small company in the foodservice industry. How do I obtain information about a partnership or doing business with HMSHost?
A. Over time, HMSHost has established a network of stable, profitable, and long-lasting partnerships and is passionate about expanding and collaborating with unique, innovative, and up-and-coming brands. We strive to cultivate a wide spectrum of partnerships in order to provide a valuable selection of brands and concepts for our customers. HMSHost has the industry’s largest ACDBE program and has been the leader in furthering the role of minority, women, and disadvantaged business enterprises (M/W/DBE) in the travel concessions business for over twenty-five years. Contact Us for more information.
Q. How do I find out what jobs are available in my area?
A. Search current job openings online through our Careers page.
Q. What are the top brands working with HMSHost today?
A. HMSHost gives travelers access to some of their most favored brands, wherever they may be. The first to introduce brands into airport and travel plaza environments in the early 1980s, today HMSHost has more than 300 international, regional, local and proprietary brands in its portfolio including relationships with hundreds of consumer favorites such as Starbucks, Tortas Frontera by Rick Bayless, California Pizza Kitchen, Shake Shack, Chili’s Too, and Tim Hortons to name a few.
To learn more about HMSHost visit our Fact Sheet