Frequently Asked Questions
Q. What does HMSHost do?
A. HMSHost is a world leader in creating dining for travel venues. We operate locations all over North America, with our unmatched portfolio consisting of proprietary concepts, local, regional, and national brands, and partnerships with award-winning chefs.
Q. What markets does HMSHost operate in?
A. HMSHost operates in nearly 80 airports throughout North America, several of which are the busiest in the world.
Q. What is HMSHost’s relationship to Avolta?
A. In 2023, HMSHost became part of Avolta AG (SIX: AVOL) following the business combination between Dufry and Autogrill, the global leaders in travel retail and travel food & beverage (F&B), respectively. Dufry, the parent company of Hudson, and Autogrill, the parent company of HMSHost, joined forces to establish a distinctive and integrated travel experience provider. Operating under the name Avolta, this dynamic entity seamlessly combines travel convenience and specialty retail, food & beverage, and duty-free concepts across various travel hubs such as airports, motorways, cruises, railways, and beyond. With a presence in over 2,000 restaurant and retail locations throughout North America, Avolta offers an unmatched portfolio of brands, making us an exciting experience for all travelers. At Avolta, we are committed to making every journey as enriching as the destination itself.
Q. How do I contact someone in customer service?
A. Visit our Contact Us page.
Q. I have a small company in the foodservice industry. How do I obtain information about a partnership or doing business with HMSHost?
A. Over time, HMSHost has established a network of stable, profitable, and long-lasting partnerships and is passionate about expanding and collaborating with unique, innovative, and up-and-coming brands. We strive to cultivate a wide spectrum of partnerships in order to provide a valuable selection of brands and concepts for our customers. HMSHost has the industry’s largest ACDBE program and has been the leader in furthering the role of minority, women, and disadvantaged business enterprises (M/W/DBE) in the travel concessions business for over 25 years. Contact Us for more information.
Q. How do I find out what jobs are available in my area?
A. Search current job openings online through our Careers page.
Q. What are the top brands working with HMSHost today?
A. HMSHost gives travelers access to some of their most favored brands, wherever they may be. The first to introduce brands into airport and travel plaza environments in the early 1980s, today HMSHost has more than 400 international, regional, local, and proprietary brands in its portfolio including relationships with hundreds of consumer favorites such as Starbucks, Tortas Frontera by Rick Bayless, California Pizza Kitchen, Shake Shack, Chili’s, and Tim Hortons, to name a few.
To learn more about the brands we work with, visit our Cuisine page.