About Us

Industry Awards

October 2021

FAB Superstars Awards:

Star Team Americas: Front of House - Starbucks Airside E Team, TPA Airport, USA

Star Individual Americas: Front of House - Freddie Maldonado, Server, Cigar City Brewing TPA Airport, USA

June 2021

1 Green Airplane for Sustainable Design & Construction of Starbucks - Terminal 3, Gate L22 at Chicago O'Hare International Airport

September 2020

2019 Port of Seattle Environmental Excellence Award Winner

2020 ACI-NA 2020 Associate Inclusion Champion Award

March 2020

Airport Experience News Awards:

Restaurateur with the Best Customer Service, Large Operator - HMSHost

Best Restaurant Design - SanTan Brewing at Phoenix Sky Harbor International Airport

Best Franchise Brand – Shake Shack (operated by HMSHost)

December 2019

HMSHost’s BurgerFi at Fort Lauderdale-Hollywood International Airport ranked as the overall Top Revenue performance location for the BurgerFi brand in 2019.

October 2019

2019 Gold Adrian Award by the Hospitality Sales and Marketing Association International for HMSHost’s Food Fight for Veterans

June 2019

The Moodie Davitt Report’s 2019 Airport Food & Beverage (FAB) Awards:

Outstanding Small Airport Food & Beverage Offer - Winner: Bia Mara at Halifax Stanfield International Airport

F&B Marketing & Promotions Campaign of the Year - Regional Winner (Americas) & Highly Commended: HMSHost’s 1,000 Acts of Kindness

Airport Chef of the Year – Highly Commended: HMSHost’s Jeff Steelman

Team Member of the Year – Highly Commended: HMSHost’s Freddie Maldonado from Tampa International Airport

Team Member of the Year – Highly Commended: HMSHost’s Emily Moreira from Dallas Fort Worth International Airport

Team Member of the Year – Highly Commended: HMSHost’s Gustavo Pinedo from Dallas Fort Worth International Airport

June 2019

Airports Council International - North America, 2019 Excellence in Airport Concessions Awards:

First Place for Best New National Brand Concept – Starbucks at Minneapolis−Saint Paul International Airport

First Place for Best “Green” Concessions Practice or Concept – HMSHost’s Food Donation program

Placed for Best “Green” Concessions Practice or Concept – 3rd Place for HMSHost’s #NoStraws campaign

Placed for Best Innovative Consumer Experience Concept or Practice – 2nd Place for Eat Well. Travel Further.

Placed for Best New Food & Beverage Full-Service Concept – 2nd Place for Whisky River at Raleigh-Durham International Airport

May 2019

The 2019 American Business Awards®: Gold Stevie Award for HMSHost's Food Fight for Veterans (Marketing Campaign of the Year - Restaurants)

March 2019

The Moodies Awards:

Best Competition (Commercial Operator) - Channel Your Inner Chef

Best KOL-Led Campaign (Food & Beverage Operator) - Eat Well. Travel Further.

Best CSR-Focused Campaign (Commercial Operator) - HMSHost Food Fight for Veterans

February 2019

USA Today 10Best Readers’ Choice Travel Awards 2019:

Best Airport Bar - Whisky River at Raleigh-Durham International Airport (RDU)

Best Airport Bar/Restaurant Atmosphere - Whisky River at Raleigh-Durham International Airport (RDU)

Best Airport Sitdown Dining - Whisky River at Charlotte Douglas International Airport (CLT)

February 2019

Airport Experience News Awards 2018:

Best Brand Restaurateur, Large Operator: HMSHost for Shake Shack

Restaurateur with the Highest Regard for Customer Service Best Customer Service, Large Operator: HMSHost

November 2018

2018 Gold Adrian Award by the Hospitality Sales and Marketing Association International for HMSHost’s Channel Your Inner Chef – Experiential Advertising Campaign

September 2018

Franchisee of the Year - Presented to HMSHost by Brinker International

August 2018

2018 Produce Business Marketing Excellence Award for Airport Restaurant Month

June 2018

The Moodie Davitt Report's 2018 Airport Food & Beverage Awards (FAB):

Airport Casual Dining Restaurant of the Year (Winner) – The Hearth by Lynn Crawford at Toronto Pearson International Airport

Airport Food & Beverage Offer Best Reflecting Sense of Place (Regional Winner) – Whisky River at Charlotte Douglas International Airport

Airport Food to Go of the Year (Highly Commended) – Shake Shack at Los Angeles International Airport

Motorway Services F&B Offer of the Year (Highly Commended) – Grover Cleveland Service Plaza on the New Jersey Turnpike

F&B Team Member Of The Year (Highly Commended) – HMSHost’s Lily Olson at Starbucks in Minneapolis-St. Paul International Airport

June 2018

Airports Council International-North America, 2018 Excellence in Airport Concessions Awards:

First Place for Best New Food and Beverage (Full-Service Concept) - HMSHost's proprietary restaurant Book & Bourbon Southern Kitchen at Louisville International Airport

First Place for Best “Green” Concessions Practice or Concept - Bistrot at Montréal–Trudeau Airport

Placed for Best New National Brand Concept - Shake Shack at Los Angeles International Airport

March 2018

Airport Revenue News 2018 Best Overall Food & Beverage Operator (eleventh consecutive year)

Airport Revenue News 2018 Airport Restaurant Bar of the Year - Book & Bourbon Southern Kitchen at Louisville International Airport

USA Today 10Best Readers’ Choice Travel Awards - Best Airport Bar / Restaurant Atmosphere for Summer House Santa Monica at Chicago O’Hare International Airport

February 2018

The Moodies Awards:

Best Marketing Campaign (Food & Beverage Provider) - #HMSHostLove

Best Microsite or Custom Website (Travel Retailer) - AirportRestaurantMonth.com

November 2017

Adrian Awards 2017:

Gold Adrian Award for Eat Well. Travel Further. – Integrated Marketing Campaign

Gold Adrian Award for #HMSHostLove – Advertising Campaign

June 2017

Moodie Food & Beverage Awards – Airport Coffee Non-Alcoholic Beverage Shop of the Year for Starbucks Terminal 6 at Los Angeles International Airport.

Moodie Food & Beverage Awards – New Food & Beverage Concept of the Year for Book & Bourbon at Louisville International Airport (Regional Winner).

Moodie Food & Beverage Awards – Airport Food & Beverage Offer Best Reflecting 'Sense of Place' for Book & Bourbon at Louisville International Airport (Regional Winner).

April 2017

Green Gateway Environmental Excellence Awards at Seattle-Tacoma International Airport – HMSHost awarded for its continued support of Port sustainability objectives including food donation, community giving, energy conservation, and waste reduction.

March 2017

Airport Revenue News 2017 Best Overall Food & Beverage Operator (tenth consecutive year).

Airport Revenue News 2017 Food Operator with the Highest Regard for Customer Service (eighth year).

Airport Revenue News 2017 Best New Food & Beverage Concept for Avenue des Canadiens located at Montréal–Pierre Elliott Trudeau International Airport.

USA Today 10Best Readers’ Choice Travel Awards Best Airport Bar and Best Airport Sitdown Dining for Dale Jr.’s Whisky River at Charlotte Douglas International Airport.

November 2016

Airports Going Green Award 2016 – HMSHost recognized for its food donation program by the American Association of Airport Executives (AAAE) and the Chicago Department of Aviation.

October 2016

New Hampshire 2016 Employment Leadership Award – HMSHost at Manchester-Boston Regional Airport was recognized for excellence in disability employment and practices.

June 2016

The Moodie Davitt Report’s 2016 Airport Food & Beverage (FAB) Awards:

Airport Coffee Shop of the Year - Regional Winner (The Americas): Starbucks Evenings at Los Angeles International Airport Terminal 6

Airport Bar of the Year - Regional Winner (The Americas): Whisky River at Charlotte Douglas International Airport

Airport Casual Dining Restaurant of the Year - Regional Winner (The Americas) & Global Highly Commended: Lee Kitchen at Toronto Pearson International Airport

Fast Food/Quick Service Restaurant (QSR) of the Year - Regional Winner (The Americas) & Global Highly Commended: Local Rotating Food Truck at Los Angeles International Airport

Food & Beverage Marketing & Promotions Campaign of the Year - Regional Winner (The Americas) & Global Highly Commended: Channel your Inner Chef at Chicago's O’Hare International Airport

Corporate Social Responsibility Initiative of the Year - Regional Winner (The Americas): HMSHost Foundation

Airport Food & Beverage Reflecting ‘Sense of Place’ - Regional Winner (The Americas): Dallas Cowboys Club, Dallas Fort Worth International Airport

May 2016

Green Gateway Environmental Excellence Awards at Seattle-Tacoma International Airport – HMSHost received an Honor Roll award for the continued support of Port sustainability objectives including food donation, community giving, energy conservation, and waste reduction.

April 2016

Airports Council International-North America, 2016 Excellence in Airport Concessions Awards:

First Place for Best Innovative Consumer Experience Concept or Practice for Channel Your Inner Chef live culinary contest at Chicago O’Hare International Airport.

First Place for Best New Food and Beverage (Full-Service Concept) for its proprietary restaurant 1897 Market at Charlotte Douglas International Airport.

Placed for Best New Food and Beverage (Quick-Service Concept) for La Madeleine at Dallas/Fort Worth International Airport.

Placed for Best New National Brand Concept for Starbucks Evenings at Los Angeles International Airport.

March 2016

Airport Revenue News 2016 Best Overall Food & Beverage Operator for the ninth consecutive year.

Airport Revenue News 2016 Food Operator with the Highest Regard for Customer Service (for the seventh year).

Airport Revenue News 2016 Best Food & Beverage Brand Operator.

Airport Revenue News 2016 Best New Food & Beverage Concept for the company’s exclusive 1897 Market located at Charlotte Douglas International Airport.

USA Today 10Best Readers’ Choice Travel Awards Best Airport Bar for Dale Jr.’s Whisky River at Charlotte Douglas International Airport.

October 2015

The HMSHost team in Tampa International Airport was recognized by The Honorable Bob Buckhorn, Mayor of Tampa, for hiring practices related to providing associates with disabilities accommodations.

September 2015

Restaurant Business/FSTEC Awards: Tech Accelerator of the Year Finalist, Nontraditional presented at the Restaurant Business magazine and FSTEC Conference.

June 2015

Airport Minority Advisory Council (AMAC), Catalyst Awards, Strategic Partner Award for diversity practices.

April 2015

Airports Council International-North America, 2015 Excellence in Airport Concessions Awards for Real Food Daily at Los Angeles International Airport and for Cool River Café at Dallas Love Field. HMSHost also received recognition for the Wall Street Journal Newsstand/Travel Store with Starbucks Coffee at Detroit Metropolitan Wayne County Airport.

March 2015

Interfaith Works Corporate Partnership Award presented to HMSHost at the 18th Annual Companies Caring Breakfast. Interfaith Works is a nonprofit agency working to meet the needs of the poor and homeless in Montgomery County, MD.

Airport Revenue News 2015 Best Airport & Concessionaire Awards-Large Food Operator: Best Overall Food & Beverage Operator for the eighth consecutive year.

Airport Revenue News 2015 Best Airport & Concessionaire Awards-Large Food Operator: Food Operator with the Highest Regard for Customer Service.

Airport Revenue News 2015 Best Airport & Concessionaire Awards-Large Food Operator: Best Food & Beverage Brand Operator.

Airport Revenue News 2015 Best Airport & Concessionaire Awards: Airport Charitable Impact Award for HMSHost’s Food Donation Program.

September 2014

Airports Council International-North America 2014 Inclusion Champion Award in the World Business Partners/Associates category – HMSHost was recognized for sustained practices in the areas of business inclusion, workforce inclusion, and development and promotion of future growth and diversity of the aviation industry profession.

June 2014

Moodie Food & Beverage Awards (FAB) – HMSHost won Best Airport Fast Food/Quick Service Restaurant for 8 oz Burger Bar at Los Angeles International Airport and Best Corporate Social Responsibility Initiative for its company-wide food donation program.

May 2014

2014 Trailblazer Champion of Diversity Award, presented by Dallas/Ft. Worth International Airport – HMSHost was honored for championing diversity in its day-to-day operations and demonstrating perseverance and tenacity in doing business with DFW and delivering operational excellence.

May 2014

Misset Horeca Innovation Award – HMSHost Europe honored for excellence in launching catering concepts combining food, retail and hospitality.

April 2014

Green Gateway Environmental Excellence Awards at Seattle-Tacoma International Airport, honoring airport business partners who best champion sustainability – HMSHost honored for its environmental performance: Led Sea-Tac’s 2013 food donation effort for the second year in a row, donating a total of 21,790 pounds of food — the equivalent of 335 meals a week; and reduced waste at five casual dining restaurants by replacing disposable items with reusable alternatives.

March 2014

Airport Revenue News 2014 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Overall Food & Beverage Operator for the seventh consecutive year.

Airport Revenue News 2014 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Overall Food & Beverage Operator for the seventh consecutive year.

Airport Revenue News 2014 Best Airport & Concessionaire Awards – Large Food Operator Division: Food Operator with Highest Regard for Customer Service.

Airport Revenue News 2014 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Food & Beverage Brand Operator for Starbucks.

Airport Revenue News 2014 Best Airport & Concessionaire Awards – Large Retailer Division: Best New Food & Beverage Concept for Border Grill and Starbucks Evenings at Los Angeles International Airport.

Schiphol Consumers Awards – HMSHost Schiphol Airport, the largest restaurant operator at Amsterdam Airport Schiphol, won the Corporate Responsibility Award as the concessionaire at the airport with the largest contribution in the field of sustainability for La Place restaurant.

January 2014

Keep Tampa Bay Beautiful 2013 –Treasure of Tampa Bay, Outstanding Business awarded to HMSHost for demonstrating its commitment to the community through service to those in need.

November 2013

Airports Council International-North America, 2013 Airports Concessions Contest, Best New Food and Beverage (Full-Service Concept) – First Place: ICE Dishes & Drinks, Chicago O’Hare International Airport (operated by HMSHost) Airports Council International-North America, 2013 Airports Concessions Contest, Best ‘Green’ Concession Program or Concept – Second Place: HMSHost Food Donation Program – multiple locations nationwide.

October 2013

Moodie Food & Beverage Awards (FAB) – Best Airport Wine Bar for Crú at Denver International Airport.

October 2013

Moodie Food & Beverage Awards (FAB) – Best Airport Food Court for Concourse F at Hartsfield-Jackson Atlanta International Airport.

October 2013

The Virginia Department for Aging and Rehabilitative Services (DARS) honored HMSHost with the Disability Employment Champions Award for its commitment to hiring and supporting people with disabilities.

August 2013

RED Awards 2013, the premier retail design awards of the New Zealand Retail Interior Association (NZRIA) – HMSHost Europe named International Award Winner for excellence in retail design for Harvest Market at Schiphol International Airport.

May 2013

National Restaurant Association’s 2nd Annual Operator Innovations Awards – HMSHost selected as the Top Innovator in the Menu Development category for the Freedom to Choose Web portal, an online menu platform. HMSHost was also a finalist in the Food Safety category.

April 2013

Entrepreneur Magazine’s 2013 Business Travel Awards – HMSHost’s Beaudevin was named Best New Airport Bar, and Cowboy Ciao, at Phoenix Sky Harbor International Airport, was named Best New Airport Restaurant.

March 2013

Airport Revenue News2013 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Overall Food & Beverage Operator for the sixth consecutive year

Airport Revenue News2013 Best Airport & Concessionaire Awards – Large Food Operator Division: Food Operator with Highest Regard for Customer Service

Airport Revenue News2013 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Food/Beverage Brand Operator

Airport Revenue News2013 Best Airport & Concessionaire Awards – Large Food Operator Division: Best Restaurant Design for its proprietary Wicker Park Seafood & Sushi at Chicago O’Hare International Airport

Airport Revenue News2013 Best Airport & Concessionaire Awards – Large Retailer Division: Best New Food & Beverage Concept for The Varsity at Hartsfield-Jackson Atlanta International Airport

December 2012

“The Moodies” Digital, Mobile and Social Media Innovation Awards –HMSHost won Best Marketing Campaign-F&B Operator for its Gateway to Adventure Sweepstakes

December 2012

“The Moodies” Digital, Mobile and Social Media Innovation Awards –HMSHost won Best Mobile App-F&B Operator category for its B4 YOU BOARD™ mobile app

December 2012

“The Moodies” Digital, Mobile and Social Media Innovation Awards – HMSHost was highly commended in the Overall-F&B Operator category for Best Use of Social Media

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Best New Food and Beverage (Full-Service Concept) – First Place: Columbia Restaurant Café, Tampa International Airport (operated by HMSHost)

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Best New Food and Beverage (Full-Service Concept) – Honorable Mention: Javi’s, John Wayne Airport (operated by HMSHost)

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Innovative Use of Non-Traditional Retail Space: Special Recognition to HMSHost for: • Cigar City Brewing, Tampa International Airport • Beaudevin Wine Bar, Chicago O’Hare International Airport • Bubbles Wine Bar, Chicago O’Hare International Airport • Tortas Frontera By Rick Bayless, Chicago O’Hare International Airport • First Flight, Tampa International Airport • Wicker Park Seafood & Sushi, Chicago O’Hare International Airport

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Best “Green” Concessions Practice or Concept – First Place: Organics Waste Recycling Program, Minneapolis-St. Paul International Airport (operated by Metropolitan Airports Commission, HMSHost and ABM Janitorial)

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Best “Green” Concessions Practice or Concept – Second Place: The O’Hare Urban Garden, Chicago O’Hare International Airport (operated by HMSHost)

November 2012

Airports Council International-North America, 2012 Airports Concessions Contest, Best Innovative Consumer Experience Concept or Practice – First Place: B4 YOU BOARD Mobile App (operated by HMSHost)

November 2012

Airports Going Green Award 2012 – HMSHost recognized for Excellence in Sustainability Efforts for its startsomewhere sustainability program.

June 2012

Moodie Food & Beverage Awards – Best Food & Beverage Concession Programme at Amsterdam Airport Schiphol

June 2012

Moodie Food & Beverage Awards (FAB) – Best Fast Food / Quick Service Restaurant for Tortas Frontera at Chicago O’Hare International Airport.

March 2012

Schiphol ConsumersAwards – HMSHost Schiphol Airport, the largest restaurant operator at Amsterdam Airport Schiphol, won the Corporate Responsibility Awardasthe concessionaire at the airport with the largest contribution in the field of sustainability

March 2012

Schiphol ConsumersAwards – HMSHost Schiphol Airport, the largest restaurant operator at Amsterdam Airport Schiphol, won two Guest Friendliness Awardsforrestaurants that are most inviting to guests as a welcoming place to visit.

February 2012

Airport Revenue News2012 Best Airport & Concessionaire Awards – Large Retailer Division: Best Overall Food & Beverage Operator

February 2012

Airport Revenue News2012 Best Airport & Concessionaire Awards – Large Retailer Division: Food Operator with the Highest Regard for Customer Service

February 2012

Airport Revenue News2012 Best Airport & Concessionaire Awards – Large Retailer Division: Best Food & Beverage Brand Operator for Starbucks

November 2011

Airports Council International-North America, 2011 Airports Concessions Contest, Best Food & Beverage Program – First Place: Newark Liberty International Airport – Terminal C

November 2011

Airports Council International-North America, 2011 Airports Concessions Contest, Best Food & Beverage Program – Second Place: Indianapolis International Airport

November 2011

Airports Council International-North America, 2011 Airports Concessions Contest, Best Food & Beverage Program – Third Place: Louisville International Airport

November 2011

Airports Council International-North America, 2011 Airports Concessions Contest, Best Food & Beverage Program – Honorable Mention: Boston-Logan International Airport – Terminal C

June 2011

American Society of Interior Designers for Excellence in Restaurant Design – Detail & Small/Unique Space commercial category: HMSHost won top honors for Wicker Park Seafood & Sushi at Chicago O’Hare International Airport and Beaudevin Wine Bar at Miami International Airport

March 2011

Airport Revenue News2011 Best Airport & Concessionaire Awards – Large Retailer Division: Best Overall Food & Beverage Operator

March 2011

Airport Revenue News2011 Best Airport & Concessionaire Awards – Large Retailer Division: Best Airport Restaurant Design for Todd English’s Bonfire at BOS Terminal B

March 2011

Airport Revenue News2011 Best Airport & Concessionaire Awards – Large Retailer Division: Food Operator with the Highest Regard for Customer Service

January 2011

Moodie Food & Beverage Awards –Best Wine Bar: Beaudevin by HMSHost, developed in partnership with parent company, Autogrill

January 2011

Moodie Food & Beverage Awards –Best Design of Overall Food & Beverage Facilities: Amsterdam Airport Schiphol’s Lounge 1 (operated by HMSHost)

November 2010

Airports Council International-North America, 2010 Airports Concessions Contest, Best New Retail Concept – First Place: Kiehl’s Since 1851, Hartsfield-Jackson Atlanta International Airport

November 2010

Airports Council International-North America, 2010 Airports Concessions Contest, Best New Food & Beverage Concept – Third Place: Pinkberry, Los Angeles International Airport

October 2010

Nation’s Restaurant News 2010 Golden Chain Award – HMSHost President & CEO Elie W. Maalouf in recognition of strong industry leadership and innovation in especially challenging times.

October 2010

HMSHost at Cork Airport won the National Q Mark Awardfor Hygiene & Food Safety in the Hotel & Restaurant Category from Excellence Ireland Quality Association (EIQA).

June 2010

Airport Minority Advisory Council, “Corporate Partner Award”

March 2010

Airport Revenue News2010 Best Airport & Concessionaire Awards – Best Overall Food & Beverage Operator, Large Food Operator category.

March 2010

HMSHost at Amsterdam Airport Schiphol won the 2009 Innovation Award for Café Chocolat